I
recently switched over to
Compton home phone service from
Bell and thought that I would
send a note to thank your
implementation and service
departments for the outstanding
service that I received. I have
been a Compton cable subscriber
for many years and have been
very satisfied with the service
during that time. I decided to
drop you a line to say how
pleased I have been with the
level of service over the years
and in particular to thank the
technicians that were on site as
well as those back in the office
for making the switch over in
phone service so painless.
This work to me was above and
beyond the call of duty, and I
would like to thank everyone
that worked on my installations
on both dates, Jan 31st
and March 11th 2008.
Please keep up the good work. It
is gratifying to know that there
are companies out there that not
only know how to recite the good
service mantra, but actually
know how to deliver on it.
Holly Barkwell-Holland, Uxbridge
We are most
impressed with the excellent
service we have received from
Compton since we moved to Port
Perry almost 4 years ago. Each
time we have any dealings with
your company, we come away
pleased. This time we thought
we’d let you know in writing.
Staff at all levels is to be
complimented on their
outstanding customer service;
the people who answer the
phones, the technicians who help
with specific problems and the
installers. All of them are
knowledgeable, friendly and
efficient.
As a result of
our confidence in your company
we recently added Compton Home
Phone to our cable/internet
service. The transfer went
without a hitch. Lindsey
answered all our questions ahead
of time and Greg looked after
the installation. Two
things we really appreciate - a
live person answers your phones
and you come when you say you
will. Not many cable or
telephone companies can boast
that!
We wish you lots
of success in the future.
Jim and Judy
Pritchard, Port Perry
Thank you for your recent
foray into home telephony.
I could not be more pleased
with your service and 100%
reliability. A
week after we changed from
Bell, there was a
significant power
interruption to all of
Uxbridge. The phone worked
absolutely as normal
throughout this time - just
like Bell has in the past.
One of the most compelling
reasons for wanting a change
from Bell
was their unrelenting
insistence of their monthly
touch-tone charge of $2.80.
That was
the deal breaker for me,
despite Bell's incredibly
reliable service (Five
nines, I believe, is
the terminology used -
99.999% availability)
It didn't hurt that call and
number ID were included, as
well as call-waiting (which
I summarily ignore) and call
answer too. That's a
significant saving per month
for us over Bell's cost for
the same service.
I have not noticed any
appreciable difference in
the service between the two
carriers, and I heartily
recommend this Bell
replacement service.
Richard
Watson, Uxbridge
